Online Shopping Products Are Not Complaints Against The Board, Taobao Shoes Only Received One.

Bought a pair online.

Sports shoes only received one when they received the goods. Recently, Mr. Yan met such absurd things.

Recently, Mr. Yan bought a brand of 121.99 yuan on Taobao Tmall.

After receiving the shoes, he was surprised to find that there was only one shoe and another brand.

Mr. Yan asked for a return, but he couldn't get a reply. Mr. Yan had to complain to the 12315 command center of Quanzhou industrial and commercial bureau.

After receiving complaints from consumers, Jinjiang Chi Dian industrial and commercial bureau immediately informed Mr. Yan about the specific circumstances. Consumers thought that the electricity supplier had no delay and refused to fulfill the three package service, hoping to get a refund.

The law enforcement officers quickly communicated with the network operators, and confirmed that the situation reflected by Mr. Yan was true.

Merchants said that due to the sharp increase in the number of double eleven online shopping, the delivery and courier were too busy to apologize to the consumers and promised to refund all the payments.

In recent days, the 12315 command center of the Municipal Industrial and commercial bureau has received many reports.

Complaints, complaints focused on the quality of goods and other quality problems, the end of the year shopping climax is coming, business people remind consumers to rational consumption, shopping in the choice of regular network platform, and retain good consumption order information or consumer vouchers, problems in time to complain.

Safety awareness of online shopping

For consumers, while enjoying the convenience of shopping style, how to prevent risks and achieve happy online shopping?

1, choose reputable websites for shopping, such as high visits, high credibility, good reputation, especially cash on delivery websites, and carefully check the consumer protection clauses on the website.

2, make sure to shop on computers with reliable security precautions.

Do not purchase online on public computers to avoid personal account information leakage or theft.

3, carefully read the relevant articles of the website and the description of the shop's goods, so as to avoid unnecessary trouble.

4, when online shopping, we should communicate with sellers and communicate with each other about commodities.

The seller should not only look at the seller's credit rating and service attitude, but also look carefully at the buyer's evaluation.

If there are bad reviews, we should carefully examine them and consider them carefully.

5, save paction records.

There are many cases that businesses do not bear the responsibility of after-sale responsibility for online shopping products. We must pay attention to the complete preservation of the "electronic trading documents" so as to protect evidence in the event of online shopping disputes.

In addition, consumers must know the seller's fixed telephone and specific address, such as his shop has not been marked, can ask him.

6, choose Alipay such third party cash on delivery platform, to a certain extent, to avoid risks.

7, online shopping must not be too cheap.

8, please pay attention to the package of the package when receiving the goods. If the package is damaged, you can refuse to sign it.